PRE-ORDER POLICY
Effective Date: October 11, 2026
Company: Argent Innovations, Inc.
Thank you for your interest in Argent Innovations, Inc. and our products. We appreciate your support as we prepare to bring our new products to market.
This Pre-Order Policy explains the terms and conditions applicable to products purchased through our website before they become available for shipment.
Please review this policy before placing a pre-order.
1. Pre-Order Availability
Products designated as "Pre-Order" are not currently in stock or available for immediate shipment.
By placing a pre-order, you are purchasing a product that is expected to become available for shipment at a future date.
Pre-order products are subject to manufacturing, production, testing, supply chain, and fulfillment schedules that may affect their availability.
2. Estimated Shipping Date
Our current estimated shipping deadline for pre-orders is February 28, 2027.
We expect to ship pre-orders no later than this date, based on our current production and fulfillment plans.
Although this date represents our good-faith estimate and is not guaranteed, we will comply with all applicable legal requirements regarding shipping delays, customer notifications, cancellations, and refunds.
We will maintain a reasonable basis for our stated shipping estimates based on information reasonably available to us regarding production, product testing, supply availability, transportation, and fulfillment.
The shipping deadline applicable to your order will be disclosed before purchase and confirmed in your order confirmation.
If material circumstances change such that a shipping estimate is no longer reasonably supportable, we will update the estimate presented to prospective customers and address any affected existing orders in accordance with the shipping delay provisions of this policy and applicable law.
If the shipping deadline for future orders changes, the updated deadline will be disclosed before those orders are placed. Changes to shipping estimates for future orders will not automatically change the shipping deadline applicable to an existing order.
The estimated shipping date refers to when your order is expected to be shipped, not when it will be delivered to your address.
3. Payment for Pre-Orders
Customers may be offered the option to pay the full purchase price at the time of pre-order or make a partial payment toward the purchase price.
The payment options available for each product will be displayed before checkout.
Full Payment: If you select the full-payment option, the total purchase price, including applicable taxes and shipping charges, will be collected when you complete checkout.
Partial Payment: If you select the partial-payment option, the amount disclosed at checkout will be collected when you place your pre-order. The remaining balance will be due according to the payment schedule and terms disclosed to you before you complete your purchase.
Before you place your order, we will disclose the amount due at checkout, the remaining balance, and when and how that balance will be collected.
Unless expressly disclosed otherwise, selecting partial payment does not change the estimated shipping deadline or your cancellation and refund rights.
If you cancel your pre-order before shipment, you will receive a full refund of all amounts paid toward the canceled product, including any applicable taxes and shipping charges collected.
You will receive an order confirmation reflecting your selected payment option and the amount paid at checkout.
4. Pre-Order Acknowledgment
By clicking the "Pre-Order" button and completing your purchase, you acknowledge and agree that:
- You are purchasing a product that is not currently available for shipment.
- The estimated shipping deadline is the date disclosed at the time of purchase.
- The shipping date is an estimate based on current production and fulfillment plans and is not guaranteed.
- Payment will be collected when your pre-order is placed.
- You may cancel your pre-order at any time before shipment and receive a full refund of all amounts paid for the canceled product, including applicable shipping charges.
- If shipment cannot occur within the disclosed timeframe, you will receive notice and the opportunity to consent to a delay or cancel your order for a prompt, full refund, as required by applicable law.
By completing your purchase, you also acknowledge that you have been provided access to this Pre-Order Policy and agree to its terms.
Your acknowledgment of these terms does not constitute advance consent to future shipping delays for which applicable law requires additional consent.
5. Shipping Delays and Customer Notifications
We make reasonable efforts to ship all pre-orders within the shipping timeframe disclosed at the time of purchase.
However, circumstances such as manufacturing delays, component shortages, production scheduling changes, quality assurance requirements, or transportation disruptions may affect our ability to ship on time.
If we determine that we cannot ship your order by its applicable shipping deadline, we will provide a delay notification within a reasonable time after becoming aware of the delay, and no later than the applicable shipping deadline.
The notification will:
- Explain that shipment will be delayed.
- Provide a revised estimated shipping date, if we have a reasonable basis for providing one.
- If we cannot reasonably provide a revised shipping date, explain the reason for the delay and disclose that the duration of the delay is unknown.
- Explain your right to cancel your order and receive a prompt, full refund.
- Explain whether your affirmative consent is required to keep your order active.
- Provide a convenient, no-cost method for responding to the delay notification or requesting cancellation.
Delay notifications will be sent using the contact information provided with your order, ordinarily by email.
We may also provide additional production and fulfillment updates as information becomes available.
6. Customer Consent to Shipping Delays
Your rights and our obligations regarding delayed shipments are governed by applicable law, including the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule, 16 CFR Part 435.
A. First Delay of 30 Days or Less
If we provide a definite revised shipping date that is no more than 30 days after the original applicable shipping deadline, our delay notification may state that your failure to cancel will be treated as consent to shipment by the revised date, as permitted by law.
You may cancel your order before shipment and receive a prompt, full refund.
B. First Delay Exceeding 30 Days
If the revised shipping date is more than 30 days after the original shipping deadline, we will request your affirmative consent to the delay.
Our notice will explain that, unless your order ships within 30 days after the original shipping deadline or we receive your affirmative consent within that period, your order will automatically be canceled and a prompt, full refund will be issued.
We will not treat your silence or failure to respond as affirmative consent to a delay exceeding 30 days.
C. Indefinite Shipping Delays
If we cannot reasonably determine a revised shipping date, we will notify you that the duration of the delay is unknown and explain the reason for the uncertainty.
You may expressly consent to keep your order active while awaiting shipment.
If you consent to an indefinite delay, you may cancel your order at any time before shipment and receive a prompt, full refund.
If we do not receive your required affirmative consent within the applicable period and have not shipped your order within the period permitted by law, we will automatically cancel your order and issue a prompt, full refund.
D. Additional Shipping Delays
If you have consented to a definite revised shipping date and we subsequently determine that we cannot ship by that date, we will provide an additional delay notification and request your affirmative consent to any further delay, as required by law.
If the required consent is not received by the applicable deadline and your order has not shipped, we will cancel your order and issue a prompt, full refund.
7. Pre-Order Cancellations
You may cancel your pre-order at any time before shipment, for any reason.
To request cancellation, please contact us using one of the following methods:
Email: [Customer Support Email]
Online: [Cancellation Request Link, if available]
Please include your order number and the email address associated with your purchase.
There is no cancellation fee for pre-orders canceled before shipment.
Upon cancellation, we will issue a full refund of all amounts paid for the canceled product, including applicable shipping charges and taxes.
If your order has already shipped, cancellation and return requests will be handled under our Returns & Refunds Policy and applicable law.
Nothing in this section limits any cancellation rights you may have under applicable consumer protection laws.
8. Automatic Order Cancellations
We may cancel a pre-order if:
- We determine that we cannot fulfill the order.
- The product becomes unavailable or is discontinued.
- We are unable to complete production or fulfillment.
- Required customer consent to a shipping delay is not received within the applicable period.
- Cancellation is otherwise required by applicable law.
If we cancel your pre-order, we will notify you and issue a prompt, full refund of all amounts paid for the canceled product, including applicable shipping charges and taxes.
We will not substitute a different product or issue store credit in place of a legally required monetary refund without your agreement.
9. Refund Processing
Refunds for canceled pre-orders will be issued promptly, in accordance with applicable law.
Refunds will ordinarily be issued to the original payment method used for the purchase.
For refunds required under the FTC Mail, Internet, or Telephone Order Merchandise Rule, we will process refunds within the applicable legal deadlines, including the requirements for credit-card and other payment methods.
Once a refund has been processed, the time required for the funds to appear in your account may vary depending on your financial institution or payment provider.
We do not charge cancellation or refund processing fees for pre-orders canceled before shipment.
10. Order Confirmations and Communications
After placing a pre-order, you will receive an order confirmation containing your order details.
Your order confirmation will identify the product purchased, the amount paid, and the shipping deadline disclosed at the time of purchase. It will also provide access to the Pre-Order Policy and instructions for requesting cancellation or a refund.
We will maintain appropriate records of order confirmations, shipping commitments, customer communications, consent to shipping delays, cancellations, and refunds.
We may communicate with you regarding:
- Your order confirmation and payment.
- Production and product availability updates.
- Changes to anticipated shipping schedules.
- Required shipping delay notices.
- Requests for consent to revised shipping dates.
- Order cancellations and refunds.
- Shipment confirmation and tracking information.
Please provide a valid email address and notify us if your contact information changes.
Transactional communications regarding your pre-order may be sent independently of your marketing communication preferences, to the extent permitted by applicable law.
11. Product Changes Before Shipment
Because pre-order products may still be undergoing final production or preparation, minor changes to packaging, documentation, or nonmaterial product details may occur before shipment.
We will not knowingly substitute a materially different product for the product you ordered without notifying you and obtaining any consent required by applicable law.
If a material product change occurs and you do not wish to proceed with your pre-order, you may cancel before shipment and receive a full refund.
12. Relationship to Other Website Policies
This Pre-Order Policy applies specifically to products designated as available for pre-order.
Our Terms of Sale, Privacy Policy, Limited Warranty, and Returns & Refunds Policy may also apply to your purchase.
If another website policy conflicts with the pre-order cancellation, shipping delay, or refund rights described here, the provisions providing the greater protection required by applicable law will control.
Nothing in any website policy limits or waives nonwaivable consumer rights.
13. Changes to This Pre-Order Policy
We may update this Pre-Order Policy from time to time.
Any updated policy will be posted on our website with a revised effective date.
Changes to this policy will not retroactively eliminate rights applicable to pre-orders already placed or modify an existing order's shipping commitment without the notice and consent required by law.
14. Consumer Rights and Legal Compliance
Argent Innovations, Inc. is committed to complying with applicable federal and state consumer protection laws, including the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule, 16 CFR Part 435, the Washington Consumer Protection Act, Chapter 19.86 RCW, and applicable provisions of Washington's Uniform Commercial Code, Chapter 62A.2 RCW.
We will make reasonable efforts to ensure that representations concerning product availability, anticipated shipping dates, payment terms, cancellations, and refunds are accurate, clearly disclosed, and supported by information reasonably available to us.
Nothing in this Pre-Order Policy is intended to limit, exclude, or waive any consumer rights or remedies that cannot lawfully be limited or waived under applicable law.
15. Contact Information
If you have questions regarding your pre-order, estimated shipping dates, cancellations, or refunds, please contact:
Argent Innovations, Inc.
11014 19th Ave SE, Ste 8-PMB50, Everett, WA 98208
Email: info@illumibar.com
Website: www.illumibar.com
Customer Support: support@illumibar.com
We appreciate your business and look forward to delivering your order.